This website collects some Personal Data of its Users.

DATA CONTROLLER

LELOU

Strada Comunale Fanelli
70013 Castellana Grotte (BA)

Email address of the Data Controller: info@leloucreativetrulli.com

TYPES OF DATA COLLECTED

Among the Personal Data collected by this website, either independently or through third parties, are: name, surname, email, telephone number, various types of data, usage data, cookies, and website. Complete details on each type of data collected are provided in the dedicated sections of this privacy policy or through specific informational texts displayed prior to data collection. Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically during the use of this website. Unless otherwise specified, all the Data requested by this website is mandatory. If the User refuses to provide them, it may be impossible for this website to provide the Service. In cases where this website indicates certain Data as optional, Users are free to refrain from communicating such Data, without any consequences on the availability or functioning of the Service. Users who have any doubts about which Data is mandatory are encouraged to contact the Data Controller. The possible use of Cookies – or other tracking tools – by this website or by the third-party service providers used by this website, unless otherwise specified, is for the purpose of providing the Service requested by the User, as well as any additional purposes described in this document and in the Cookie Policy, if available. The User assumes responsibility for the Personal Data of third parties obtained, published, or shared through this website and guarantees that they have the right to communicate or disclose them, releasing the Data Controller from any liability towards third parties.

METHODS AND PLACE OF PROCESSING THE COLLECTED DATA

PROCESSING METHODS

The Data Controller adopts appropriate security measures to prevent unauthorized access, disclosure, alteration, or destruction of Personal Data. Processing is carried out using computers and/or IT-enabled tools, with organizational methods and logics strictly related to the purposes indicated. In addition to the Data Controller, in some cases, the Data may be accessible to certain types of persons in charge involved in the operation of this website (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Data Controller. The updated list of these Data Processors may be requested from the Data Controller at any time.

LEGAL BASIS OF PROCESSING

The Data Controller processes Personal Data relating to the User if one of the following conditions applies:

the User has given consent for one or more specific purposes; Note: In some jurisdictions, the Data Controller may be allowed to process Personal Data without the User’s consent or another legal basis specified below until the User objects to such processing (“opt-out”). However, this is not applicable if the processing of Personal Data is subject to European data protection law;
processing is necessary for the performance of a contract with the User and/or for the performance of pre-contractual measures;
processing is necessary for compliance with a legal obligation to which the Data Controller is subject;
processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Data Controller;
processing is necessary for the purposes of the legitimate interests pursued by the Data Controller or by a third party.

In any case, the Data Controller will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement or a requirement necessary to enter into a contract.

PLACE

The Data is processed at the Data Controller’s operating offices and in any other places where the parties involved in the processing are located. For further information, please contact the Data Controller. The User’s Personal Data may be transferred to a country other than their own. To obtain more information about the processing location, the User can refer to the section concerning the details on the processing of Personal Data. The User has the right to obtain information regarding the legal basis for the transfer of Data outside the European Union or to an international organization governed by public international law or established by two or more countries, such as the UN, as well as regarding the security measures taken by the Data Controller to protect the Data. The User can check whether one of the transfers described above takes place by examining the section of this document relating to the details on the processing of Personal Data or request information from the Data Controller using the contact details provided above.

DATA RETENTION PERIOD

The Data is processed and stored for the time required by the purposes for which it was collected. Therefore:

Personal Data collected for purposes related to the performance of a contract between the Data Controller and the User will be retained until the contract has been fully performed.
Personal Data collected for the purposes of the Data Controller’s legitimate interests will be retained as long as necessary to fulfill those purposes. Users may find specific information regarding the legitimate interests pursued by the Data Controller within the relevant sections of this document or by contacting the Data Controller.

When the processing is based on the User’s consent, the Data Controller may retain the Personal Data for a longer period until such consent is revoked. Furthermore, the Data Controller may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority. Once the retention period expires, Personal Data will be deleted. Therefore, the right to access, delete, correct, and the right to data portability cannot be enforced after expiration of the retention period.

PURPOSES OF PROCESSING THE COLLECTED DATA

User Data is collected to allow the Data Controller to provide its Services, as well as for the following purposes: Contacting the User, Managing contacts and sending messages, Managing payments, Hosting and backend infrastructure, Displaying content from external platforms, Statistics, Managing tags, Heat mapping and session recording, and Commenting on content. For detailed information on the purposes of processing and the Personal Data relevant to each purpose, the User can refer to the relevant sections of this document.

DETAILS ON THE PROCESSING OF PERSONAL DATA

Personal Data is collected for the following purposes and using the following services:

CONTACTING THE USER
CONTACT FORM (THIS WEBSITE)

By filling in the contact form with their Data, the User authorizes this website to use these details to reply to requests for information, quotes, or any other kind of request as indicated by the form’s header. Personal Data collected: surname, email, name, telephone number, various types of Data.

DISPLAYING CONTENT FROM EXTERNAL PLATFORMS

This type of service allows you to view content hosted on external platforms directly from the pages of this website and interact with them. This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.

GOOGLE MAPS WIDGET (GOOGLE INC.)

Google Maps is a maps visualization service provided by Google Inc. that allows this website to incorporate content of this kind on its pages. Personal Data collected: Cookies; Usage Data. Place of processing: United States – Privacy Policy. Participant in the Privacy Shield.

GOOGLE FONTS (GOOGLE INC.)

Google Fonts is a typeface visualization service provided by Google Inc. that allows this website to incorporate content of this kind on its pages. Personal Data collected: Usage Data; various types of Data as specified in the privacy policy of the service. Place of processing: United States – Privacy

Policy. Participant in the Privacy Shield.

HOSTING AND BACKEND INFRASTRUCTURE

This type of service has the purpose of hosting Data and files that enable this website to run and be distributed as well as to provide a ready-made infrastructure to run specific features or parts of this website. Some of these services work through geographically distributed servers, making it difficult to determine the actual location where Personal Data is stored.

ARUBA (ARUBA S.P.A.)

ArubaCloud is a hosting service provided by Aruba S.p.A. Personal Data collected: various types of Data as specified in the privacy policy of the service. Place of processing: Italy – Privacy Policy.

STATISTICS

The services contained in this section enable the Data Controller to monitor and analyze traffic data and are used to keep track of User behavior.

GOOGLE ANALYTICS (GOOGLE INC.)

Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this website, to prepare reports on its activities, and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its advertising network. Personal Data collected: Cookies; Usage Data. Place of processing: United States – Privacy Policy – Opt Out. Participant in the Privacy Shield.

USER RIGHTS

Users may exercise certain rights regarding their Data processed by the Data Controller. In particular, Users have the right to:

withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
access their Data. Users have the right to learn if Data is being processed by the Data Controller, obtain disclosure regarding certain aspects of the processing, and obtain a copy of the Data undergoing processing.
verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Data Controller will not process their Data for any purpose other than storing it.
have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Data Controller.
receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used, and machine-readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User’s consent, on a contract which the User is part of, or on pre-contractual obligations thereof.
lodge a complaint. Users have the right to bring a claim before their competent data protection authority or a court of law.

Details about the right to object to processing

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Data Controller, or for the purposes of the legitimate interests pursued by the Data Controller, Users may object to such processing by providing a ground related to their particular situation to justify the objection.

Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Data Controller is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

HOW TO EXERCISE THESE RIGHTS

Any requests to exercise User rights can be directed to the Data Controller through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Data Controller as early as possible and always within one month.

COOKIE POLICY

This website uses Cookies. To learn more and for detailed information, Users may consult the Cookie Policy.

ADDITIONAL INFORMATION ABOUT DATA PROCESSING
LEGAL DEFENSE

The User’s Personal Data may be used for legal purposes by the Data Controller in court or in the stages leading to possible legal action arising from its improper use or the related services. The User declares to be aware that the Data Controller may be required to reveal personal data upon request of public authorities.

SPECIFIC NOTICES

Upon request of the User, in addition to the information contained in this privacy policy, this website may provide the User with additional and contextual information regarding specific services or the collection and processing of Personal Data.

SYSTEM LOGS AND MAINTENANCE

For operation and maintenance purposes, this website and any third-party services may collect files that record interaction with this website (system logs) use other Personal Data (such as the IP Address) for this purpose.

INFORMATION NOT CONTAINED IN THIS POLICY

More details concerning the collection or processing of Personal Data may be requested from the Data Controller at any time. Please see the contact information at the beginning of this document.

HOW “DO NOT TRACK” REQUESTS ARE HANDLED

This website does not support “Do Not Track” requests. To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.

CHANGES TO THIS PRIVACY POLICY

The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page and possibly within this website and/or – as far as technically and legally feasible – sending a notice to Users via any contact information available to the Data Controller. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. Should the changes affect processing activities performed on the basis of the User’s consent, the Data Controller shall collect new consent from the User, where required.